Privacy Policy
Introduction & Scope
Acare Solution LLC ("Acare Solution," "we," "us," or "our") is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website acare-solution.com, contact us, or engage our services.
By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website immediately.
Information We Collect
We may collect the following categories of information:
- Contact Information: Name, email address, phone number, and organization name submitted through our contact form.
- Communication Data: Messages, project inquiries, and correspondence you send us.
- Technical Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs — collected automatically via standard web server logs.
- Cookies & Tracking: We may use cookies or similar tracking technologies to improve website functionality and user experience.
We do not collect sensitive personal information such as Social Security numbers, financial account details, or medical records through this website.
How We Use Your Information
Information collected through this website is used exclusively for the following purposes:
- Responding to your inquiries and project requests
- Communicating about our services, proposals, and engagements
- Improving our website and user experience
- Complying with applicable legal obligations
- Protecting our rights and preventing fraud or misuse
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
HIPAA Notice
Important: This website is a marketing and contact website only. It does not collect, transmit, process, or store Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). Any healthcare-related work performed by Acare Solution LLC under a client engagement is governed by a separate Business Associate Agreement (BAA) and applicable data handling protocols specific to that engagement.
Third-Party Services
We use the following third-party services that may process data on our behalf:
- Netlify: Website hosting and form submission processing. Netlify's privacy policy governs their handling of submitted form data.
- Hostinger: Email hosting for business communications.
- Google Fonts: Font delivery via CDN — may collect standard web request data.
We are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.
Data Retention
We retain contact form submissions and correspondence for a period of up to 3 years or as long as necessary for business and legal purposes. Technical log data is typically retained for 90 days. You may request deletion of your data at any time by contacting us at hello@acare-solution.com.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access the personal information we hold about you
- Right to correct inaccurate or incomplete information
- Right to request deletion of your personal information
- Right to opt out of any marketing communications
- Right to data portability where technically feasible
To exercise any of these rights, contact us at hello@acare-solution.com. We will respond within 30 days.
Security
We implement commercially reasonable technical and organizational measures to protect information submitted through this website, including HTTPS encryption, secure hosting infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will delete it promptly.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Acare Solution LLC
- Email: hello@acare-solution.com
- Website: acare-solution.com